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Managing people isn’t about policies — it’s about people. In this episode, Jeff Matlow looks at how HubSpot’s co-founder Dharmesh Shah redefined how to lead with heart, not just authority.
In this episode, you’ll learn:
🔹 The real reason people quit (and how to prevent it)
🔹 Why empathy is your most valuable leadership tool
🔹 How to create a culture where people feel truly cared for
If you manage people — or aspire to — this episode is essential listening and Dhsarmesh Shah is a person you need to know about.
🎧 Press play for a smarter way to lead.
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Show Notes
[00:00] Introduction
[00:40] Dharmesh Shah
[01:51] Managing People is Hard
[03:20] The Curse Of The Good Worker
[04:11] The People Management Bias
[05:08] It’s OK To Not Manage People
[06:07] It’s Time To Rethink Leadership
